Dear Mr. DuCharme,
It has been a pleasure doing business with your company from beginning
to end. I appreciate the thoughtful and knowledgeable service and
professional employees who were at my home today.
A “great” roofing experience began when I first met representatives of
your company at the Sonoma County Home and Garden Show where I was a
little more than skeptical when I was told that a Friday 4:30pm
appointment for a roofing estimate was no problem. But I arrived at home
on the given Friday to find your estimator already on the roof and
He then assured me that the estimate would arrive within 5 working days,
which it did.
Then I was told that the workers would arrive at 7:30am to complete the
job that day. Boy, was I blown away when they arrived at exactly 7:30am
and finished the job as stated. They worked hard all day and I
appreciate their dedication to getting the roof completed.
Please extend my sincere appreciation to all the fine employees of
Capstone Roofing. You are a wonderful organization and you would have my
recommendation for any future job.
Dear Capstone Roofing,
Thanks for prompt and curious
service - returning phone calls, answering questions, etc.
Good customer service does make a difference and got our business for
I’m writing this letter to let you know how pleased I am with your
crew’s efficiency and beautiful finishing of work. It took only one day
to replace old roof with new, other day to install gutters, and the
final inspection by the city-everything turned out great! Capstone
supplied us with the best price in the market and the best materials
possible. My family and I are very thankful to use your service and will
not hesitate to refer Capstone to others.
Dear Nathan and Staff,
Thank you so much for the beautiful job you did on my roof and gutters.
I believe I received quality work for a very reasonable price. I was
pleasantly surprised by your prompt and courteous staff and truly
appreciate the great job they did cleaning up. I will certainly
recommend your company to anyone who mentions the need for roofing